Security, Privacy and Availability

We take the security and privacy of your My Church Events calendar and account information seriously. We maintain our systems, apply security updates, and monitor for potential threats as part of our ongoing security practices.

How We Protect Your Information

• Payment information: Payment card information is transmitted securely to and processed by our third-party PCI DSS-compliant payment processor. We do not store full payment card numbers on our servers.
• Secure data transmission: We use TLS/HTTPS to protect data transmitted to and from our primary service domains. Some customer-configured custom domains may depend on the customer’s domain and certificate configuration.
• Cloud infrastructure: Our systems run on established cloud infrastructure and related service providers that support security, monitoring, reliability and availability.
• Data storage and recovery: We use backup and recovery processes designed to help restore customer data in the event of an interruption or data-loss event. Production customer data is stored in the United States and protected using access controls, network security controls, monitoring, and threat-detection and mitigation measures.

We do not sell account or member information. We share information with service providers, such as hosting, analytics, payment, email and support providers, only as needed to operate, secure, improve and support our services, as described in our Privacy Policy.

Service Availability

Our systems are designed with availability in mind. However, occasional service interruptions may occur because of planned maintenance, software updates, security updates, or issues affecting third-party infrastructure providers. We typically schedule maintenance during lower-traffic periods and work to restore service as quickly as possible.