Updating Your Account Information
You can update your My Church Events membership anytime at your convenience by simply logging into the website. We provide links to make updating your address, email or payment information quick and easy. You can even change your password, or cancel your subscription by using the My Account link once you've logged into the website.
To update your account information, click on “My Account” after you have logged into the website.
You can manage several updates to your account on this page:
Click Manage payment info to update your credit card or make a payment.
Click Billing History to see recent activity on your account or print an invoice.
Click Change name, email or address to update the name on the account, the shipping or billing address, phone number, or email address.
Click Change Password to update your login information.
Click Opt into paperless billing to switch to our e-billing. Note: You will not see the opt-in link if you have already opted in to our paperless billing. Need to opt-out? Contact us at service@mychurchevents.com.
Click the Cancel Membership button to deactivate your membership.
How to Change the Administrator on Your Account
If you need to change the administrator for your church account, follow these steps.
Only the Admin can make these changes. Editors can not make changes to the name, email or address on the account.
If the Current Administrator Can Log In:
- Log in as the Administrator and go to My Account.
- Click on Change Name, Email, or Address.
- Update the name and email to the new Administrator’s information.
- If the new Administrator is also listed as an Editor, go to Manage Editors and remove their Editor listing.
- The new Administrator should reset their password by visiting: Reset Password.
- For detailed instructions, refer to the help document on resetting your password.
If the Current Administrator Cannot Log In:
If the existing Administrator is unable to sign in, contact us with the following details, and we will assist you:
- Church Name & Address
- Account Number (if available)
- Current Administrator’s Name & Email
- New Administrator’s Name & Email
Click Contact Us to submit this information.