Need to Contact Us?

We're an internet-based company, so email is our primary support method. It lets us route your question to the right My Church Events product, billing, or technical specialist—and it keeps your issue with the same person for continuity. Email also provides a written record of the conversation, which makes future follow-ups easier.

If you have questions about My Church Events or can’t find the answer in the Help site, here are the best ways to reach us:

Fastest & Most Effective Service — Use the “Contact Us” Link

Send us a message through the Contact Us link, and we’ll reply to your help ticket—typically within 2 business days. The more details you provide, the faster we can get you the exact answer you need.

Email Us at service@mychurchevents.com

You can also email us directly. We’ll review your message and respond within 2 business days. Please include information about your account and describe your issue clearly—the more details you share, the better we can assist you.

To Order, Make Payments, or Cancel Your Subscription

You can place orders 24/7 at www.MyChurchEvents.com.

If you're already a subscriber, you can log in and make payments or cancel your subscription at any time under My Account.

Phone Support & Scheduling Calls

We handle most support through email so we can gather all the necessary details and provide thorough assistance—including links to help articles, screenshots, and step-by-step instructions.

In rare situations—such as complex technical issues—we may schedule a call with a specialist if needed.

After Hours and Need an Answer Fast?

Check the Help site for common questions and troubleshooting guides that may offer the solution right away.